All Customers Reviews
Fast response! Home visit Options were provided for 24 hrs later. Alex the technician was great explaining the issues and options for repairing the dryer. $350ish for a thermostat repair (including replacing the thermister) for my LG dryer was higher than I hoped given the part is a 20$-40$ , but Alex cleaned out the dryer (lint and embedded hair on the rollers) with a brush and portable vacuum and relubed the drum rollers. Was in and out within 45 mins. He asked to check the exhaust vent airflow as well and recommended to get it cleaned out as well to maximize airflow by using a service or doing it myself. Very nice and professional. He even offered to take off his shoes for those that don't wear outside shoes inside the house. Definitely recommend if you're not handy or in a rushed need to get the repair done waiting for ordered parts after diagnosing the issue.
I had a 9 year old clothes washer leak all over my garage. The next morning I contacted these guys on yelp and they were able to send a technician over that afternoon. Andrew showed up on time and very quickly diagnosed the problem, checked a couple other areas just to make sure, and got my machine back and working order. Thanks!
Very prompt response to my request and within 5-10 minutes I had an appointment scheduled for the next morning. Andrew was professional, competent, and quick. I will definitely remember this company and use again. Regarding the Yelp experience, I suggest that when you send a service request through Yelp, be aware of what company you are responding to because Yelp sends your request to several other companies and it would be easy to schedule with a different company than the one you originally chose. You will get multiple texts and phone calls within minutes. A plus for expediency, but a little confusing if you just wanted one estimate.
The best!! It was so straight forward to communicate with this team, my questions were answered, and a rough estimate was given so there were no big surprises. Andrew was super nice and helpful. Overall service took about 2-3 business days to review the issue, get parts ordered, then another visit to repair/replacement of the shocks. Timeline made sense for us since the washer wasn't unusable. Andrew definitely knew what he was doing and explained to us the process along the way. I plan to always call Andrew and this team for any appliance issues.
Quick response, great communication and service. Highly recommend for anyone looking to get any home appliances repair.
Great service! I highly recommend them. They were able to come very fast and completely fixed my problem for a very reasonable cost.
I highly recommend this company definitely Fair pricing and very professional The technician Andrew Didn't rush he check all components & found the problem We're definitely one happy customer. We will definitely call them if any future problems come up
They fixed our 24 year old Whirlpool dryer, which has been a reliable workhorse for our family. We didn't want to replace it so this company came by and fixed it for a fair price. Now it is running beautifully again and hope to get another 20 years out of it. Thanks guys!
I cannot say enough good things about this business. I've had to use them twice in the last three months because our washing machine broke, then the dryer broke! When I looked up how much a new set of the same brand would cost me (around $3000) I decided to price out getting them fixed. This company put me at ease right away by responding to my text within 30 minutes- they asked that I send a photo of the unit with make and model, and a brief description of what was wrong. An hour later- I had an appointment for the next day and a text message with a photo of the technician I could be expecting. For single women, or homemakers who are alone until the evening, or army wives, this is VERY reassuring. When the tech arrived, he quickly worked out what was wrong, explained it to me, and gave me two options to fix it. Same amazing customer service when I needed this done again for the dryer. Both times I had my machines in perfect working order by the time they left. In fact-they improved it! The washer had made a rattling noise that drove me nuts- and they fixed that too. The dryer door was in bad shape due to kids overzealously slamming it shut for the last ten years- and now it closes smoothly with no creaky squeaky noises! I will only use these guys to fix my appliances now- and I've told all my friends and family they no longer have to buy new appliances with this company nearby! The total cost for repairs on two units was around $800, but I could have had just the basic repair for around $600 for both. I am VERY happy that I was given the information to decide on my own what was most important to be repaired. Also, both techs that I got are from Ukraine, and in our household... we stand with Ukraine.