All Customers Reviews
Staff: What a great group of people. I especially loved how my first repair guy Andrew sent me an email before arrival with his name and picture. The same happened when Roman came out for the actual repair. Such a thoughtful gesture for customers. Quality: Really good service and communication. Very impressive! Value: About $600 to replace my oven thermometer and control board. This was way cheaper than replacing it. Overall: They serviced my oven which was broken. It wouldn't turn off. I recommend and will use them again if I ever need their service again in the future.
Our LG gas dryer stopped heating. I contacted "DryerFix Washer and Dryer Repair" in the evening through Yelp and got a response shortly thereafter. Igor came the next morning for diagnosis, determining the likely parts needed, and returned the following day for the fix. It ended up being the cheaper of the two suspected parts - the ignitor rather than the gas valve. I was happy with the turnaround and service and the price seemed fair. I'd hire them again. Incidentally, the paperwork showed the company name as "Appliance Repair USA"; Igor said they were merging.
My dryer stopped getting hot during laundry on Sunday night! I went on Yelp and found this company and was able to schedule for someone to come the next morning. Dmitri was prompt and was able to figure out how to fix it, and he was done within an hour of his visit. I felt that he was honest, the service was good and would definitely be calling them again (and also cheaper than buying a new dryer!).
They exactly what they said. The tech arrived and diagnosed the problem. They charged less than other companies. I would use them again.
The best!! It was so straight forward to communicate with this team, my questions were answered, and a rough estimate was given so there were no big surprises. Andrew was super nice and helpful. Overall service took about 2-3 business days to review the issue, get parts ordered, then another visit to repair/replacement of the shocks. Timeline made sense for us since the washer wasn't unusable. Andrew definitely knew what he was doing and explained to us the process along the way. I plan to always call Andrew and this team for any appliance issues.
Good technicians. Andrew did a fantastic job. Diagnosed our issue. Fixed it onsite and dryer running great. I highly recommend this service outfit
I was in need of a dryer repair. I called for an appointment on Monday and Igor our service tech arrived Tuesday morning. Prior to his arrival I was asked a simple request, to submit a photo and model number of my dryer. The repair took less than 30 minutes and it runs like a charm. For the cost it makes sense to pay for quality parts and honest labor. Thank you Appliance Repair USA. 5 starts Thank you yelp family for the reviews.