All Customers Reviews

Yew Wai T. avatar
Yew Wai T.
Very professional and super responsive! Took care of my washer in lightning speed! Responded to my request on a late Sunday evening, and they showed up first thing on Monday morning!
John F. avatar
John F.
Very professional service. Competitive in their pricing and most important fixed the problem. We will use their service again. John F Laguna Niguel
Romy P. avatar
Romy P.
Fast response! Home visit Options were provided for 24 hrs later. Alex the technician was great explaining the issues and options for repairing the dryer. $350ish for a thermostat repair (including replacing the thermister) for my LG dryer was higher than I hoped given the part is a 20$-40$ , but Alex cleaned out the dryer (lint and embedded hair on the rollers) with a brush and portable vacuum and relubed the drum rollers. Was in and out within 45 mins. He asked to check the exhaust vent airflow as well and recommended to get it cleaned out as well to maximize airflow by using a service or doing it myself. Very nice and professional. He even offered to take off his shoes for those that don't wear outside shoes inside the house. Definitely recommend if you're not handy or in a rushed need to get the repair done waiting for ordered parts after diagnosing the issue.
John A. avatar
John A.
Gave a reasonable and honest bid on a job I had for a washing machine repair. In the end, elected to buy vs repair, but service and responsiveness were great.
Julie M. avatar
Julie M.
We used this company to repair our Washing Machine. We were very happy with their response time. The cost was fair. The service man (Roman) did a excellent job and was very fast. We definitely would recommend this Company. A very positive experience.
Dave T. avatar
Dave T.
We reached out to DryerFix when we had a drainage issue with our old washer. Andrew came out to help us again and quickly diagnosed the issues (mostly due to the age and design of the machine). He provided us with a clear estimate for the cost of repairing the multiple issues and gave us a candid assessment of the washing machine. The diagnostic fee was well worth the information he provided, which helped us decide to replace the machine. We appreciated his expertise and honesty...we will be reaching out to DryerFix and Andrew for our future washer and dryer service needs.
Priscilla T. avatar
Priscilla T.
The best!! It was so straight forward to communicate with this team, my questions were answered, and a rough estimate was given so there were no big surprises. Andrew was super nice and helpful. Overall service took about 2-3 business days to review the issue, get parts ordered, then another visit to repair/replacement of the shocks. Timeline made sense for us since the washer wasn't unusable. Andrew definitely knew what he was doing and explained to us the process along the way. I plan to always call Andrew and this team for any appliance issues.
Peggy M. avatar
Peggy M.
Very prompt response to my request and within 5-10 minutes I had an appointment scheduled for the next morning. Andrew was professional, competent, and quick. I will definitely remember this company and use again. Regarding the Yelp experience, I suggest that when you send a service request through Yelp, be aware of what company you are responding to because Yelp sends your request to several other companies and it would be easy to schedule with a different company than the one you originally chose. You will get multiple texts and phone calls within minutes. A plus for expediency, but a little confusing if you just wanted one estimate.
Dan C. avatar
Dan C.
I had a 9 year old clothes washer leak all over my garage. The next morning I contacted these guys on yelp and they were able to send a technician over that afternoon. Andrew showed up on time and very quickly diagnosed the problem, checked a couple other areas just to make sure, and got my machine back and working order. Thanks!

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